Families can raise urgent maternity concerns under new scheme

Deputy Minister for Social Care, Mental Health and Women’s Health, Delyth Jewell <i>(Image: Submitted)</i>
Deputy Minister for Social Care, Mental Health and Women’s Health, Delyth Jewell (Image: Submitted)
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A new scheme has been launched to help families raise urgent health concerns in hospital.

Call for Concern, now rolling out across Wales, is designed to help families quickly raise concerns about the health of mothers and babies.

The scheme provides a structured way for women, parents and families to request an urgent clinical review if they believe a patient’s condition is deteriorating.

Delyth Jewell, deputy minister for social care, mental health and women’s health, said: "Families often know when something isn’t right, whether that’s with a mother or their baby.

"When they raise concerns, those concerns need to be heard and acted on.

"We want every mother, baby and family in Wales to receive care that is safe and responsive to their needs.

"Call for Concern gives them a clearer way to speak up and gives staff another way to act early."

The scheme is being implemented across adult, paediatric, maternity and neonatal wards.

It includes recording how a patient is feeling and a clear route for patients and families to ask for further clinical review.

Call for Concern builds on existing safety systems such as the all-Wales Maternity Early Warning Score and the Neonatal Early Warning Trigger and Track tools.

It is similar to Martha’s Rule in England and Ryan’s Rule in Australia.

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