DENBIGHSHIRE County Council has responded after hundreds of residents raised concerns about blue cardboard recycling bags ripping, fraying, disappearing and being swapped during collections.
A report is due to be considered by Denbighshire's Communities Scrutiny Committee in September. This is being compiled following a notice of motion about reviewing and reforming the Recycling and Non-Recyclable Waste Collection Policy in May.
The report will set out options regarding residents’ recycling containers, including the blue cardboard bag.
Denbighshire County Council says "the Council must follow due process" and, while the process is underway, residents are being encouraged to continue using any blue bags that remain in good condition, provided they can be safely collected by crews and emptied into the collection vehicle.
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Residents whose bags are damaged "beyond use" are being advised to order a replacement through the council's website.
Replacement bags should be delivered within four weeks.
In the meantime, residents may present their cardboard for collection in another suitable bag of a similar size to the council-issued blue cardboard recycling bag.
Denbighshire Council has confirmed: "Our crews will collect these."
A statement from the local authority said: "Denbighshire County Council fully understands the concerns residents and local members have raised about the blue cardboard recycling bag, and we want to reassure people that the Waste and Recycling team has listened to the views of residents and is committed to looking into this carefully.
"At a Full Council meeting this May, councillors discussed a notice of motion that was put on the agenda about reviewing and reforming the Recycling and Non-Recyclable Waste Collection Policy.
"Work started following the Notice of Motion to prepare a full report that will set out the options regarding residents’ recycling containers, including the blue cardboard bag.
"The Council must follow due process, and this report will be considered by the Communities Scrutiny Committee in September.
"Following the committee’s recommendations, this will then go before Cabinet in the autumn where a decision will be made regarding any proposed changes to the Recycling and Non-Recyclable Waste Policy Waste Collection Policy."
Under current rules, households must pay £25 for a new bin or Trolibocs and £12.50 for replacement collection bags - including the blue sacks used for cardboard.
The statement added: "We would like to sincerely thank residents for their continued efforts to recycle and for the support they show to our collection crews.
"Their commitment makes a real difference, helping us to protect Denbighshire’s local environment and build a cleaner, more sustainable county for communities now and in the future."
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