THERE WAS confusion in Rhuddlan on Wednesday (February 7) when several residents reported “brownish” water coming out of their taps.

The issue was prevalent in areas including Clos Y Berllan, with one person saying their tap water was “brownish”, with another reporting theirs being “really dark”.

Welsh Water had notified several people in the town of maintenance work to reverse the problem.

They have now said the issue was caused by the third-party use of a water hydrant, which affected pipe pressure, leading to discoloured water.

The matter was resolved, and Welsh Water thanked residents for their patience.

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A spokesperson for Welsh Water said: “We were made aware that some properties had discoloured water in the Rhuddlan area on Wednesday and we immediately sent a team to investigate. 

“They identified the cause to be an unauthorised third-party use of a water hydrant nearby which affected the pressure in the pipes and caused the discoloured water.  

“We managed to resolve the matter and would like to thank customers for bearing with us. 

“Anyone wanting to connect to a hydrant is reminded that they must obtain the necessary permission from us because unplanned connections can cause discolouration as we saw in Rhuddlan.”