AS TEMPERATURES drop and Storm Diana makes its way across the Denbighshire coast, readers may be concerned about rough sleepers.

While it might seem as though there is little to be done to help, there are a few key questions which can ensure homeless people get the best assistance as soon as possible.

The first thing to establish is whether the person needs emergency help.

If the person in question is under age or is sleeping rough with a child in their care, this is a matter to refer to North Wales Police immediately, as the local authorities have a legal obligation to provide shelter to children.

If the person is in need of urgent medical attention – for example, if they have an open wound or appear to be seriously ill – calling 999 for an ambulance will get them professional help quickly.

Another pressing concern, especially in cold conditions, is where the person is set to spend the next few hours.

The shelter is also running a shoebox campaign this Christmas, accepting donations of warm clothing, toiletries and other essentials. One reader's grandson, Mason Perris, seven, recently donated his duvet to the shelter and is currently organising his own care packages with friends and families.

Shelter Cymru also offer assistance at the Station Building across from Rhyl Train Station, open from 10am until 2pm.

Concerned Rhyl residents can also make cash donations to Coltman's Rumblin' Tums on Sussex Street, which offers warm drinks for rough sleepers who are also welcome to sit in at the cafe from Monday to Sunday until 2pm.

Using the StreetLink phone app, which will alert professionals to any rough sleepers. Denbigshire County Council homelessness prevention team also offer advice by calling 01745 354545 as well as drop ins at Russell House, on Churton Road Rhyl from 10am until 1pm.

In Rhyl, Arc Communities and the Dewi Sant Centre on Clwyd Street also provide a 'Roofless' service on a Mondays, Wednesdays and Fridays between 3pm and 5pm as well as 'Souper Sunday' soup kitchen ever week from 1pm to 3pm.