Advice centre for Rhyl flood victims to open

Published date: 13 December 2013 |
Published by: Matt Jones 
Read more articles by Matt Jones  Email reporter


A LONG-term advice centre is being set up to help those affected by the floods which hit East Rhyl.

Denbighshire Council is to offer advice and information from the One Stop Shop in the Town Hall from Monday.

Staff are trained in assisting people with enquiries and are able to help signpost people to the information they need as they rebuild their lives.

Cllr David Smith, cabinet lead member for Environment, said: “The feedback we have received from people is that the advice centres were a real help in those early days but we are now realising we need to establish a more sustainable and longer term option for people.

“Our staff are fully briefed and trained and will be able to help people with whatever information someone may need.

"We are aware that the kind of information they need will change over the coming months and our staff will be best placed to adapt to these changing needs.”

Those wishing to contact the council over the weekend can telephone:

Customer Service Centre English - 01824 706101 Welsh - 706100
Text 07800 140088

Social Services and Housing 01824 712900
Text 07917 597 993

Out of hours emergencies: Social Services 0845 0533116
All other services 01745 351205

Welfare Rights 0800 169 6625

Denbighshire also has a dedicated web page where all the information is available in one place at

For more news from across the region visit

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