A MOTHER from Rhuddlan has lodged a formal complaint with a health board after claiming she felt humiliated at the hands of a consultant at Glan Clwyd Hospital, Bodelwyddan.
Support worker Dawn Smart, aged 48, was referred to the hospital by her GP, after discovering a lump in her breast.
Ms Smart said that after finally building up the courage to go to get checked out on September 25, she felt like she was “treated like a piece of meat”.
“My consultant said I should have asked my doctor to stick a needle in at, as it would have been a lot more efficient, as it was only a cyst in my breast,” she said.
“I couldn’t believe the way he spoke to me - it was very humiliating.
“I have been in floods of tears since it happened.”
A spokesman for Betsi Cadwaladr Health board, said: “We have received a complaint.
“We can’t comment on an individual case but all complaints are thoroughly investigated.”
Ms Smart is keen to highlight the way she claims she was treated.
“It takes a lot of courage for women to go and get checked out.
“It was hurtful to be spoken too like that and I’m now scared to go back.”
Ms Smart lives with her 17-year-old daughter, Sarah and her father Alexander, who she also cars for.